It arrived in a plastic bag all scrunched up. There is no buckle like in the picture—it is so cheap, like cardboard, that the first time you put your foot in it, it's done. No receipt or anything in the bag- does not seem like they accept returns. They won't let you put a review on their page- they actually falsely advertise that these get 5 stars when all 37 of the reviewers here are 1 star.