Customer service replied promptly, but I suggest letting customers know at the momento of purchase if their prescription has expired (not hours later via email).
HI Laura. Thank you for ordering with Contact Lens King. If you place the order online yourself we will not know that minute if your prescription is expired. We will notify you when we verify your prescription in the order it was received. If you place the order over the phone one of our agents will discuss that with you at that time of the order being placed. We appreciate your business and look forward to serving you in the future.
HI Laura. Thank you for ordering with Contact Lens King. If you place the order online yourself we will not know that minute if your prescription is expired. We will notify you when we verify your prescription in the order it was received. If you place the order over the phone one of our agents will discuss that with you at that time of the order being placed. We appreciate your business and look forward to serving you in the future.