Lauren B.

I went in store and tried on a bunch of dresses and went with a dress I would never have thought I would get from the pictures online. The store was very nice and the woman helping me was also. When I got home I was unsure if I made the right dress choice, so I ordered another one to try on and compare the two. After reading some reviews online, I was nervous about returning the dress I didn't go with, but I actually found the process to be super easy and had no difficulties with the return at all. I have a dog and figured I would be charged the $75 restocking fee, but I wasn't. It only took a couple of weeks for the return to process and money to be put back into my bank account. I paid debit so I don't know how long it would be if you use credit. During this whole process I thought the belt I ordered was never delivered even though it was in with another package. The customer service was friendly and ready to send me a replacement for free before I found it. I hope this review helps someone who wants to buy and try on dresses at home. I know I was nervous about the whole thing, but I found the process was totally awesome! Also, love the BHLDN dresses! Wish I could have more than one dress! :). I think there's something totally unique for everyone. Plus, the company of the dress I went with gives free toys to children in Africa for one year from the purchase of the one dress. That rocks!