I placed order number 3496 with Diamond's Magic on 6 September. My credit card has been billed, and I received an email telling me that I would be advised when my purchase was shipped. The website indicated that the material I purchased was in stock at the time I placed the order. It has now been 7 days, and I have received no shipping info, or any indication that my order was being filled.
Where is my order, or where is my refund?