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Lauren D.

2
Level 2 Contributor
Denver City, United States

Contributor Level

Total Points
402

5 Reviews by Lauren

  • SHEIN

4/30/24
Verified purchase

I ordered from Shein before they had a "US Site." At that time there were no "free returns" They said that, but you had to pay shipping to China to return anything which wasn't worth it, and way too much trouble. They gave "partial credits for a small fraction of what I spent. It made no sense. I ended up throwing almost everything away that I ordered from them. The fabrics were really strange and not at all what was represented. The cotton blend was scratchy and the colors were off. The salmon color was brown. The polyester was really thin and very wrinkly right out of the drier. So wrinkly! Mostly my experience with the customer service people in China was that they were strange and dishonest and did not care. Mostly NOTHING FIT. Nothing fit as represented. The fabric on dresses I ordered was thick and stiff and strange. It was very Chinese, like people trying to make a buck selling cheap stuff in America. This is a site that when I researched it has very questionable practices with workers etc. It was just an over all terrible experience in almost every way. I did keep a few things that were okay. But I would say...AVOID THIS COMPANY...They were not very straight with me.

Tip for consumers:
The dresses and blouses did not work for so many reasons beyond the wrinkles but mostly nothing fit well or at all.

Products used:
I used the belts and one jacket.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mollym16
molly m. – SHEIN Rep

Hi! Hope you have a nice shopping experience here.
For any issues, you may contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail.
We'll be glad to help you further.

  • CurveDream

1/31/24
Verified purchase

Company is Dishonest and misrepresents products. I will not order from this company again.

Reason I chose this business:

I hoped this was made of lambs wool. It is not.

Reason I chose this product:

Lambs wool. Did not want polyester.

  • Petallush

11/16/23
Verified purchase

I just have not had a good experience. I was offered a cash return of $35 on a purchase of $115. The refund I was issued took 2 months to arrive. And at the bank it said Paris FR. Like you are faking you are in france. Why? Be straight. I mostly hated the fabrics and the fits of everything I ordered... This company does not work for me. Good luck Singapore.

Service
Quality
  • InstantCheckmate

4/20/23

This company released my data including a password in a breach. I requested a 2 dollar a month subscription to dark web monitoring which they won't do. Other companies have offered me full credit monitoring when they lost control of my data. This company wants me to pay them (after THEY LOST MY INFO) $35 a month to monitor my credit and then they will add the dark web monitoring. They lost my data but they want me to pay THEM to monitor my credit. Does that sound like a company that takes any responsibility? They take NO RESPONSIBILITY AT ALL FOR THEIR OWN MISTAKES AND FAILINGS. THEY WANT ME TO PAY TO COVER FOR THEIR MISTAKE. What pigs. This is a fine example of complete lack of care. DO NOT USE THIS COMPANY EVER. They will expose your data including password and do nothing about it and ask you to pay them to now monitor your credit! Sick. Very sad and sick people who could care less.

Tip for consumers:
DO NOT USE THIS COMPANY'S SERVICES. THEY DON'T CARE AND YOUR DATA IS LIKELY TO GET EXPOSED TO THE PUBLIC. INCLUDING YOUR LOG IN AND PASSWORD.

Products used:
I did a search for someone's information. The data they offered for a significant fee was minimal and not helpful.

Service
Value
Quality
Thumbnail of user nicholask381
Nicholas K. – InstantCheckmate Rep

Hello Lauren,
Thank you for your message. You are correct that we unfortunately experienced a data security incident implicating limited account information for customer accounts created before 2019. We were the first ones to provide notice of the incident publicly by posting a statement on our website that you can read here (https://www.instantcheckmate.com/security-incident-alert/?ref=home). As the statement indicates, the disclosed list primarily included names, emails and phone numbers. It did NOT include payment information, means to compromise customer accounts or evidence user activity (such as search histories).
We are treating this matter with the utmost seriousness and urgency and will post new information of interest on our website as it becomes available. We remain committed to looking out for our subscribers’ interest in this, and all matters, involving the security of their information.

  • TicketNetwork

4/28/16
Verified purchase

The concert with 2cellos was fabulous. But my experience with Ticket Network was that I paid for 2 tickets and extra $50 FOR NOTHING! Nothing but the priviledge to purchase a ticket on line!
If there were another option I would never use this service. It feels like getting scalped and being offered no extra service at all. You guys are crooks, really.

Lauren Has Earned 2 Votes

Lauren D.'s review of TicketNetwork earned 2 Very Helpful votes

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