Lauren K.

We ordered branded keyrings for our company to give away with orders. Despite being described as a UK company the package arrived directly from China and were awful quality. The printing rubbed off extremely easily. We asked to return the items for a refund given the cost was very high for such low quality. Customer service was appalling, we were told for ages they couldn't get in contact with the production factory and never received any kind of refund. Eventually gave up chasing them and took the loss. I would recommend ordering from a company with better reputation!

I have placed multiple ordered with Wayfair and despite claiming to offer fast shipping I was waiting 4 weeks. Only when contacting them was I told that they couldn't deliver because Brexit complications. Most of their items are actually not even in stock, they just keep postponing delivery dates! Ordered from The Range instead and received my items within a week... seems Brexit complications only affect unprofessional companies then!