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I sold 16 items on Mercari. 3 of which were a nightmare. Customers claim items are not as described and want a refund, but never send the items back for returns. Customers can request returns for no reason "just because", and Mercari honors it! It isn't right. Stay away, lean towards Ebay and Poshmark where you are protected. Mercari doesnt seem to care about sellers, only about their "cut" when you make a sale.
Lauren S.'s review of Mercari earned 8 Very Helpful votes
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I am appalled. I should've looked at customer service reviews before I put my order in so many...
