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This place is the worst for buying shoes. They lie about their easy return policy. They never have sizes needed, they make you pay to insure a safe delivery so it is NOT free, takes forever to get your items, sizes always wrong.
Tip for consumers:
DO NOT SHOP HERE! Shop Zappos or Amazon where they take care of customers. These people give lip service but do nothing to help you except process a label for returns. They're merchandise is also OLD and also OVER priced.
Products used:
NON because 2 pairs of shoes had inaccurate descriptions and 2 times bigger than normal size (not an uncommon complaint on the website), they lie about free shipping and easy free returns (you have to pay to insure you GET your items) so had to use a credit because they would not give money back, spent 3 hours trying to find shoes on their slow website and found nothing in stock or that wasn't overpriced or per other sites, inaccurately described. So they have my money and waiting to buy orthopedic inserts "whenever they come back in stock" per the sales associate. First time LAST time!
Laurie G.'s review of The Walking Company earned 3 Very Helpful votes
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Despite contact re shipment of my shoes and a promise of delivery, still no $100 shoes weeks...
I ordered these shoes back in November, 2023. When I put them on and started walking in them, the...
