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I give Shoes.com a 1 star rating or falsely advertising a myriad of coupons that don't work! I tried 4 different coupon code offers, none of them worked. For example: HOLIDAYS 45, GINGERBREAD, and IQYG-SMHW-E5CGJ-2DAL a code I received when I entered my email address. I entered the code twice to make sure I had all the letters and numbers entered accurately. At their suggestion, I signed up for ID.Me to qualify for senior discount, even that didn't work. I wanted these shoes, but not that bad! I ordered them through ZAPPOS instead! Better price, coupons that worked and great customer service!
Tip for consumers:
If they give you a coupon or possibility of any discount, verify it first. Unfortunately, that can only be done as you're checking out. Pay attention!
Products used:
I had hoped their customer service would give me the discounts I worked so hard for but they didn't respond. Then when I tried to cancel they said "Unfortunately, as your order has already been transmitted and acknowledged by the fulfilling warehouse, there is a high likelihood that your order may be beyond the cancellation window. We are sorry that we cannot, at this time, guarantee that your order will be canceled." I was finally able to cancel the order after I reported them to the Better Business Bureau.
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