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Things on this side are not correct. I put in my friend's phone number it didn't even bring him up. Information about myself a lot of it's not even true.! Not sure where y'all get your information!
I hate their return or exchange policy. I got some tinted moisturizer, lip gliss, & eyeshadow. 1st, the lip gloss looks nothing like the color they showed. 2nd, the tinted Moisturizer is way too lite on my skin so I wanted to exchange it. Customer service said no because their products don't cost much. So I'm supposed to suck up almost $7 plus I paid s&h! They won't even let me exchange it. I'm glad they think that my money is worth throwing away and I have no product! That'll be the last time I ever buy from online. Customer service said sorry here's 30% off so you can buy more. What a joke!
Products used:
It was the wet n wild tinted hydrator.
This is the worst company I've ever bought something from! I bought Perricone MD Deep crease serum & it made my skin feel fiery hot. I gave it 4 days but nothing changed. So I contact the SkinStore Customer Service. I gave them all the info. They asked for Then they wanted an exp. Date on bottle. I couldn't find it. Then they wanted pics of bottle. So did that. Heard Nothing! Wrote them again, they started me all over again from the beginning. Then said someone will be in touch. I called Perricone MD, there is no date on bottle, only on their sunscreen & supplements. So now SkinStore wants pics n more info again. So, I told them again 4 days of use n my face felt hot & fiery after applying. It didn't visibly burn my skin, so no photos. So, waited to hear again back n get email stating someone will be in touch with you & again, wanting more info of the incident. Just a run around. I told them I told you everything. This morning I get email stating, since box has been opened no exchange or refund! They do this to everybody! I even asked for a telephone number to contact them I asked for a ph # & they gave me U K. #. I said "don't you have 800#?" They gave me 800#, but it wasn't legit. HORRIBLE CUSTOMER SERVICE. I don't understand how HIGH-END Skincare companies let them sell their products. Just BEWARE!
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I thought it would show me all my careers listing but 😞ðŸ˜
I want to cancel my membership. Respond to me. I don't want to cause problems. Cancel my...
Dear Lauri
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-950-0953 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Data Check Support Team
"Protect What Matters Most"