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Lawrence W.

Orange County, United States

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1 Review by Lawrence

Steep & Cheap

  • Steep & Cheap

“Misleading Shipping Times”
9/29/23

Ordered a jacket and based on the website "Orders placed before 5PM, MST ship the same day. Ordered before 5PM MST and my order did not ship the same day. Waited until the end of the next day and called, was told "you picked economy shipping, so we have 5-10 days to get your item to you" So I asked about the websites shipping info and was told "That is only for people who pay for priority or overnight shipping"
Based on what I read, it would seem normal to think all orders ship the same day and the only difference would be the time it takes to reach you. Apparently SteepandCheap.com does not feel that is the case and they will sit on your order for days before shipping.
The extra week to get my item doesn't matter. Just wish they were clear on their website.

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