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L B.

Contributor Level

Total Points
161

2 Reviews by L

  • Amazon Prime

1/30/24

They offer you free membership for 30 days and tout that it is ad free. So you try it and suddenly they start adding ads to your shows with no way around them.unless of course you PAY more - only 2.99 more - the key is MORE. It's on top of the $14.99 you are already paying making the grand total around $18.00 a month. Is Amazon content worth that when they already have only 1/3 of their content included in the membership? I think not. I unsubscribed. Save yourself the disappointment.

Tip for consumers:
Consumer Bait and Switch

Products used:
Amazon Prime

Service
Value
Quality
  • Boost Mobile

4/19/22

1st off you should know that Boost Mobile only has a 7 day return policy - that's 7 days from the day you order it, not from the day you activate it! My phone took 7 days to get to me, so my ability to return it was over before I got it.

2nd you will get customer service from India or China or some other country, which is fine except that this company must outsource because NONE of them speak English fluently which makes it very difficult to communicate.

3rd. What they won't tell you is that they will send you notices that they will no longer support your great phone (mine was an LG) forcing you to purchase something else and then that phone's service plan will cost more. Which is probably why they'll send you the notices to upgrade in the first place.

4th. Whatever you do, where ever you go - do not buy the moto g pure phone - it randomly freezes, particularly when you are on a call and the features have been over thought - you know the kind where you think about the design so much that you over think it, making it impossibly complicated to do even the littlest thing. I've never hated anything before and I actually hate this phone.

5th. When you call BOOST for support, instead of helping you, they will automatically connect with the manufacturer of the phone. The first question they ask is "What kind of phone do you have" and that's it, you are transferred and have to start over. They don't even let you know that that is the procedure. Very very poor customer service - if any.

Tip for consumers:
If you like no customer service or foreign customer service, and no returns, go with Boost Mobile.

Products used:
Motorola G Pure and Boost Mobile

Service
Value
Shipping
Returns
Quality

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L B.'s review of Amazon Prime earned a Very Helpful vote

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