Leander S.

On 6/24/2023 I visited Heavens Auto Spa for the first time to get an inside/out. Jean, the owner was extremely knowledgeable about not only detailing but restoration, to include paint. I have Weathertech mats that had became discolored and, he even re-died my mats, at no additional charge. I will continue to take my BMW to this detailer and, would highly recommend that anyone else with a high valued auto or, any other auto to do the same. The prices are also very reasonable for the job that they do

First, I'd like to say that I ordered 2 0f the Product ID: ******* Royale Nightstand by Steve Silver.
This product is of top quality, heavy duty and, very sturdy. The only problem was with the chosen shipping company (Fedex), which is the absolute worse, in my opinion. One of the items were damaged in the initial shipment by the carrier. Photos were taken of the packaging and the item, sent to customer service with a description of the damage. Bison CS was very diligent in making this right and immediately shipped a replacement. The only problem turned out to be is that the replacement shipment not only made it to Fedex but was on the truck for delivery to my home and mysteriously got lost. This happened twice with two replacement shipments. Although, very frustrating, Camila in Bison CS was absolutely wonderful and hung in there through a total of three shipments of the same item and, never wavered to satisfy me, the customer. I am confident that she badgered the carrier on the last attempt to get me my product and, the third time was a charm.