The reviews are true! This is my first time having an issue where I ordered something from a website. I actually pride myself on being able to figure out what is legit or not. I guess Shaderoom and celebrity promotions got the best of me. Ordered the waist trainer in October, never received it, no one followed up so I began reaching out to them on instagram and email. Slow communication. It's December 1st and still no waist trainer. I regret not using Keshia Ka'oir like I typically do.