Lea R.

Cancelled it and they refused to refund the "styling fee" which consisted of what looked like randomly selecting things that aren't selling from their ebay shop.

Issued a chargeback with Chase and took care of it.

Use trunk club or stitch fix instead - this company is horribly run

They hold your sunglasses hostage until you pay them ransom. The owner is a Ukranian thug who operates this business like the mob.

Do not send in your sunglasses to these idiots - they will scam you and you will never see them again!

I've ordered several times from EBTH, and never had an issue. I recently won 2 items on the app and arranged for a pickup by a friend.

A month later I contacted the friend and inquired about the items and they informed me they had forgotten to pickup the items. I contacted EBTH and asked about picking them up myself, which at that time, customer service told me I had forfeited the item and they were reselling both items and not refunding my payment.

HELLO EBTH -- THAT IS FRAUD & IT"S SUPER ILLEGAL.

Contacted Chase and easily resolved 2 chargebacks on it, but THE WORST customer service and they are literally not above breaking the law to profit more.

AVOID AT ALL COSTS