Home Perfect has TERRIBLE customer service. I placed an order on-line over 3 weeks ago. It is impossible to get a straight answer regarding the status of the order. All I know is that it has not shipped. Their customer service team WILL NOT help you if you order on-line. You should call to place your order if you intend to order from this merchant and want to follow up on the status of your order. We ended up canceling our order and buying from another retailer. They will NEVER have our business or recommendation after the terrible treatment we received.