I spent $95.00 on flowers, a balloon and card to be delivered Monday, April 27. The flowers arrived but no balloon or card (the card is standard... the balloon I paid extra for which never got delivered). I called the same day to complain, however phone lines so busy the automated phone system said I would receive a call back same day between 5-5:30pm... it's now 11pm and I'm still waiting for that call... I'll never order from them again. Don't recommend.