Lee S.

Purchase a package for my 75 year old parents with disabilities and were assured they would be given 1st floor rooms for lodging and handicapped seating for Dixie Stampede and Jesus showes with no stairs. After driving 9 hrs they were given 3rd floor rooms at a seedy hotel with only outside stairs. After confirming reservations before their trim and being assured again they were on the fitst floor. Called vacation center and they said they just make reservations and you get what they give you and they do not guarantee handicapped availability. Then they left my parents in the parking lot for 4 hrs attepting to fix their blunder
I had to book them different rooms directly with a hotel. Then thr tickets for Dixie ended up being on the very top level and all the way in the corner. Again, 5 flights of stairs. Needless to say, the whole trip was a waste, unable to use the show tickets or Rooms. SCAM. Not to mention the tickets at the venue are half price. Book direct, do not use them. You will lose out. Plus they will not refund your money, read fine print and avoid at all cost