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I Ordered parts and paid for shipping. They gave me a date it didn't arrive then I received a email saying it will come a week later! Totally unacceptable! Now mechanic is charging me storage fee because the car is sitting waiting on the parts to come! Rock auto has no customer service so you basically screwed it you have any real issues. Never again! I rather pay store price and get quality parts and if I have any issues I can take it right back and or at least have someone to talk too about my issue
Tip for consumers:
Pay the extra money to get your parts at your local part store unless you like headaches
Products used:
Product from the local part store because the part I paid for on rock auto didn’t come on time and I still haven’t received it
Lee T.'s review of RockAuto earned 3 Very Helpful votes
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