tourcaddy g.

Their product does not recover all files as they indicate for the "basic fee" BUT it shows ALL types of files when offered for this plan. So, therefore they will not refund when you discover this because it is not a "technical error", it is rather a classic bait and switch error. Then when you go to pay for this nightmare it will charge you multiple times for the same purchase-nice, because the shopping cart does not function like a normal one. Finally it does not even authenticate your purchase, had to try multiple times to authenticate and finally request new password to be able reload numerous times just to use the product. THEN when program doesn't function as promised, they refuse to issue a refund and customer service is a Chat person who could care less and is less than professional. Finally, when I discovered that a previous lifetime had already been purchased for the same product, customer service STILL refuses to issue a refund, saying that you can purchase this as many times as you like (without them indicating this on your account file). THIS IS A COMPLETE SCAM OPERATION, DON'T WALK RUN!