II walked in to Last Call store in Congressional Plaza in Rockville, MD at around 2 pm. on 11/289/19. The huge sign in front of the 2nd floor store says: FREE tote bag if you spend $25. I shopped inside the store, but sales people were not attentive and did not care to help. I still found some gifts and spent about $40. When I asked the male sales person where is my fee tote, he simply went to the front door and removed the sign. He managed to say that free totes were given out until 12 noon. Really? So why are you removing this sign at 2.30pm? I dont care about $3 free tote, but it just shows what a terrible customer service this store has. This was just another example of why this store is soo poorly rated
Hi Lena. Thank you for ordering with Contact Lens King. I apologize for the price increase. As an authorized retailer we are required to be in compliance with all manufacturers pricing. Unfortunately, the manufacturer increased their prices on multiple products which required us to do the same. We appreciate your business and look forward to serving you in the future.