When I got to the store and asked to look at the instrument that the website said was in stock (rental). He simply refused to look for it because he said there are about 100 at the back to look through. Its not my problem that they are not organized and not monopolizing there employees to make sure everything is organized. I said to him I phoned during my lunch break and the lady I spoke to said to come down and have a look at the instrument before purchasing, which I did. He was all mad because I decided to wait until he found it. NOT A HAPPY CUSTOMER AT ALL.