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On Fri, Sept 22 I ordered a bear for a 2-yr-old in Canada. I was directed to the U.S. site to order the bear. After 5 calls they still have no idea where my bear is or can give me a tracking #. I even spoke to a manager. The Canadian site is still not working after 1 month. I will never order another bear from them again. Worst run company ever I have had to deal with. I've asked for a refund. Hopefully I will get that within 5 business days.
Tip for consumers:
The Build A Bear delivery system & staff have got no idea how to deliver a product.
Products used:
I order a bear but cancelled my order.
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