In July I bought two same dresses on musesdress. But one missed belt. We contacted customer service. They gave me two solution: partial compensation and then I need to buy it by myself, or they dispatch a new belt. At that moment I was worry about that I couldn't found one same. So they resent new one. I think it is much more expensive because they afforded the postage. Although it is their little mistake, customer service is good. I need to say the two dress is beautiful. If there were no the "forgotten belt", it would be perfect