I tried the 7 day trial and signed up late one night (early am my time zone). Due to time zone difference, I missed the rebill cutoff by a few hours as my 7 days was one day off from their 7 days. I was billed for TWO subscriptions, $79 for 5 images/day & another $79 for 5 videos/day. I explained the timing issue to Customer Service & all I could get was repeated regurgitations of their legal policies. So now I'm stuck paying $158 for images & videos that offer me nothing that I didn't already have in other subscription services. (The video options are especially limited & blah). I have subscriptions with Depositphotos & yayimages - both of which offer similar material at a fraction of the price & offer lots of deal prices so check the web. Do yourself a big favor and stay away from big stock. There are much better options at a fraction of the price. Lesson learned - price $158!