I have bought from them in the past, never a problem. I recently bought 3 hijabs but could only fit in one. I thought maybe I just had a big head and gave them to my adult daughter. She couldn't wear them either, I contacted MiddleEastern Mall and never got a response
I am sorry all of the caps did not fit you. Please feel free to return them for a refund. You can call me direct at (972) 479-9332 and I'll be glad to assist you personally. -Julie