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leslie M.

Los Angeles County, United States

Contributor Level

Total Points
84

1 Review by leslie

  • Guest Reservations

10/8/21

They show you one cancellation date and then when you cancel they show another one which makes it too late to get a full refund. The hotel didn't even see a cancellation on the computer, so your information is totally in the hands of these scammers. I was horrified when a foreigner answered the phone with roosters crowing in background. Please don't use this site, call the hotel. They inflate prices anyway. The original price was $177. I knew there would be fees but this not even at checkout yet, so I can imagine what my checkout bill would have been.

Tip for consumers:
Use the hotel directly, it is much cheaper and safer for your transactions.

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leslie Has Earned 4 Votes

Leslie M.'s review of Guest Reservations earned 4 Very Helpful votes

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