lhai c.

Courier of shopee will give 3x and wil lcontact you 3x before they tag the item as failed. Return system to failed delivery is relatively fast. Courier are friendly and delivers the item that you order. Shopee is cheaper maybe because they only charge 1.5 percent to seller unlike lazada who has lots of hidden charges that can go up as high as 5 percent. App is easy to use even if you are a seller and they has an option button for the colors that you like. So you rarely need customer service to assist you

Stupiest policy ive ever seen. Ive been a seller for so many year in different site but this one has the most incompetent and bad selling platform i saw. Their own courier didnt deliver item or even call customer then but they will tagged the product as failed delivery. Customer service will not help you at all. I dunno why they are there. Lazada has so many hidden charges for seller that they will not tell upfront and lo and behold you will be deducted at least 3.5 percent of your earning. Plus their delivery fee is outrageous. They will charge seller of higher deliver fee even if they get charge only the buyer of small fee and explain it because the area they will deliver the item is critical. Is that is not stupid i dont know what that is. First and foremost they are the one who charge it upfront so they should know what are critical areas and what are not. And why charge it to seller?

So now i ask my customer from that site not to order their anymore. They do not deliver what they promise and is not helpful to their client