Liam F.

I commissioned DesignCrowd to design me a very simple logo for a 42mm round sticker according to my brief. After reading their marketing material on the website, I paid $229 upfront with a high expectation of simple yet professional output.
The designs that I received were basically auto generated generic images and font that you do yourself on an any logo generator website for a fraction of the cost or even for free.
I objected strongly in their limp auto generated " Customer Survey" and was contacted shortly thereafter by one of their customer service reps.
Because I had opted for their higher level professional service in "attracting the Best Designers " through choosing the non refundable option, I was not due a refund.
I strongly objected again, repeating the fact that their design work was not of a professional standard. I demanded my $229 back and The rep disappeared. So I forwarded my email to the CEO. He's on YouTube proselyting about what a smart savvy guy he is. It turns out, his email is non contactable and their phone number is not answered.
Anyway, the rep was replaced by a snappy middle manager who said they would make an "exception" for me and give me a refund. Minus $95 for their outsourcing of the work. I can only presume that their cheap robot programs work for money.
Next time I'm in Sydney I'll be paying these clowns a visit.

These guys are total rip-off artists. Don't waste a penny with them.