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Horrible customer service that is putting in a lot of effort in proving you are wrong than to solve a problem! Their system has placed a duplicate order, only one confirmation was ever sent out, but they charged me $750 shipping fee to send it back to sender and called me several times to yell at me that it's my fault. They'll go beyond and above their duties to convince the customer they are wrong. Previous reviews just prove that they constantly mess up orders and then blame the customer for it.
Tip for consumers:
Don't use this site unless you want to have a nerve-wrecking experience
Liana M.'s review of DecorPlanet earned a Very Helpful vote
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