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I tried the free trial to see if I wanted to join and money was taken from my account. It's been a month and the money has not been refunded. They keep closing my ticket as "solved".
Lilith S.'s review of Geni earned 4 Very Helpful votes
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Lilith, as was explained to you by our Customer Service associate, when you started a free trial on Geni your credit card was authorized (not charged) US$1.00 to verify that the card was valid. The authorization never becomes a charge and takes no money from your account. You cancelled the trial before it ended, so you were never charged anything by Geni. You can contact your bank to verify this.