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I bought the Peel 4000 from Skinculture.com in March 2015. When the products were shipped, I got charged twice on my credit card. When the products has best before date 2.5 years ago. I told Andrew from Skinculture, he told me to return them. I returned them in Sept. 2015 and it's Jan 18/16 and still no refund. I called and emailed them, no reply. What out what you buy, check the "best before" date, do peel off the best before label and check the real best before date printed on the box, that's how I discovered it was expired 2.5 years ago. The company denied it saying that the best before date is different in US vs UK. That's BS.
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This this skin peel 4000 is not the same as it was back in the 1990's back then it was call super...
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Lily,
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please check if you have filled the right information when submit the ticket, please refer to http://www.dresslily.com/m-article-id-12.htm
We have contacted you for the address confirm, please check there.
The parcel situation can not be tracked, if the customer working with us, the solution will be figured out sooner.
Looking forward to hearing from you.
Best Regards
Dresslily Customer Service