I am in week three waiting for my starter pack. I would not have wasted my time purchasing these products if I had any idea it would take nearly a month to get even just the starter pack. Still waiting on my order but wish I would have just payed retail. The advertisements about how easy and quick it is are a fallacy. Customer services is of no help either. They only send you some automated response which is not personalized to your issue. You get what you pay for... not much. Waste of timeeee.