Lin C.

I didn't even want to give them any star.

Very bad experience.

I have purchased Paul Mitchell products from http://beautyticket.com. And got my package today(Nov. 30,2011) and two of the products are way over the expiration date.
One of the product was manufactured in 2002, July.
Another one was manufactured in 2007 Jan.
The third one was manufactured in 2009 Feb. (Three month left to be expired)
I have called Paul Mitchell company and they told me the product is good for 3 years.

I was trying to talk to customer service from http://beautyticket.com, they kept telling me they do not sell expired products? (Yes, there is no expiration date on the bottle but manufactured date does.)
Their customer service told me I can return the products for refund, but I have to pay for the return shipping?
They sold me the beauty product which was manufactured almost 10 years ago, and not thinking this was something wrong? And ask the customer to pay for the return shipping?

Be aware of this website. Be aware of their product which can be manufactured that long time ago. Crazy!

I don't know when this sell discount products, they do sell the products which was MANUFACTURED almost 10 YEARS AGO. Even the manufacturer said it is already bad, and they did not even think that was wrong.

Totally ruin my whole day. ><