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Almost every time I've booked with ZocDoc, they have appointment times available that aren't actually accurate to what the office/doctor's hours are. The offices usually have to call me personally to reschedule. There has also been a few times where the doctors aren't actually covered under my insurance or there are extra charges. However, it isn't all bad. I have been able to look for doctors without having to hunt through multiple sites.
Lincy J.'s review of Zocdoc earned 2 Very Helpful votes
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Hi there Lincy,
We are terribly sorry to hear about the trouble you experienced. Could you give us a call at (855) 962-3621? We would love to take a look at what happened here, and make it up to you!
Looking forward to hearing from you.
In health,
Mary M.
ZocDoc Service Team