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Linda B.

Contributor Level

Total Points
160

2 Reviews by Linda

  • Grubhub

12/18/23

- incompetent company ---they suck on service. Twice in a row they cancelled the order said the restaurant never received the order but I received a email saying they did. The bad thing is, the food was going to my 88 year old Mother, I live in a different State and order her dinner one day Grubhub said sorry here is 7 bucks for the mistake. Ok second day I ordered her lunch, 5 mintues before the order was to be delivered, they called said sorry order was cancelled. Here's another $7 bucks for the mistake. They gave no reason why. There service sucks. Never use them again. The bad thing is I contacted the nursing home both days and told them to hold her meal I was having it delivered, both days I had to call them back and tell them sorry GrubHub screwed up again, please make her meal so she can eat.

  • Hot Dog Collars

11/1/22

This site must be a scam. They give you Friday 9am-5pm EST at 1-855-HOT-DOG-1 (*******641) which they do not answer they also give you a email help which they do not answer their FB messenger they do not answer nothing until I sent a chat on their website to cancel - then they finally answered that because I said cancel on chat. Do not waste your time or money on them. Something is not legit with this site. If someone is running a business they usually respond to their customers. When you place an order you usually get a email confirming your order. Everything from them went to spam mail and I could not get it out of spam. It was a total waste of my time

Tip for consumers:
Find a more reliable company to order from should of checked there reviews before ordering. I see now there reviews are 2.5 star. low rating usually mean poor service or poor quality. Which I experienced the customer service as being poor . Never received the product....

Products used:
They never responded until I said cancel through Paypal then they responded.

Service
Value

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