I have recently gotten close to 30 items and they all arrived fast, big and healthy! So far all I've lost is 2 willow type trees, which they gave me credit for with no issues. I really love this company. When you can catch them on sale you really get a deal because the plants/trees are just as nice as the non sale price. I have made this nursery my number one!
I had 2 trees die within 3 days. They gave me a credit for my loss.