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I had previously written a review entitled Beware of Spokeo.
Spokeo responded to my complaint and has refunded the 3 month subscription that I had no idea I had signed up for.
I now give them a good review as they took my issues seriously and redpned in a positive manner to keep a customer happy.
Linda L.'s review of Spokeo earned 8 Very Helpful votes
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Dear Linda,
I appreciate your concern, and wish to assist in resolving this issue. Please allow me to explain the charges associated with the specific subscription you selected. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. Unfortunately, because the trial was not cancelled within 7 days, a recurring subscription fee of $19.95 began to charge. I would be happy to issue full refunds for these charges, please contact a member of our Customer Care Team by calling 888-906-0850 at your earliest convenience. We look forward to hearing from you.
Sincerely,
Spokeo