I bought a "Human Hair" wig and received a cheap cotton candy synthetic wig (Halloween rated wig). I tried to return it and received a lot of resistance. This wig came from China (don't need to say anything more about that). I found that if I wanted to talk to a person I would have to call at 9:00 pm and speak to someone who I had a very hard time understanding. China takes pride in cheating Americans. They refused to help me and finally after 5 months they agreed to give me back a partial refund. I'll just say this it was a $100 loss to me. If you're thinking about ordering thru them I caution you to DONT DO IT!