Linda Y.

It looks like there is a multitude of Aspen Dental clinics whose locations aren't identified in these reviews. I have been very pleased with Aspen Dental in Easley, SC, without the negative issues that seem apparent in other locations. It would be helpful to know which ones the complaints are for. They have had a recent issue with a "system failure". I had an appointment on May 5th, 2023 and no one was there. I had a 120-mile round trip for nothing. I called the next day and the gentleman who answered took my number and said he would call me for another appointment. It's a month later and I have heard nothing. Fortunately, the aching tooth my appointment was for stopped hurting. Another review mentions a continuing system problem. L will use them again but hope their "system" is ironed out by then.

Not entirely thrilled with my book. I apparently ordered a silver metallic border on the cover and margins by accident. It's a dull greenish-gray. I mistakenly picked a book with "merriment" added to the book. There is none added. There was no discount either. I complained about this to Shutterfly and got a $10 refund. I have done several books over the years but all look better than this one.

YOUR ORDER
Total: $58.81
"Photo Book - 9/10/2022"
8x11 Book
Quantity 1
- Metallic Accents on a Matte Cover Finish $11.19
- 8x11 Book - Standard binding $0.00
- Storytelling Style - With Merriment $5.39
- 8x11 Book $17.49
- 8x11 Book - Standard pages - Extra pages $1.53
- 8x11 Book - Hard photo cover $10.50
Each $46.10
Subtotal $46.10________________________________________

SUMMARY
Items Subtotal $46.10
Shipping and Handling $8.99
Tax $3.72

Fee $0
Discount -$0

Total $58.81

Total Savings