Joe J.

So I purchased Nord VPN and it worked ok for about 2 months until it came time for an update. After the update it would not work at all, could not connect, it was frozen and totally useless. I contacted the online chat help desk and spoke to various people with fake names who could not fix the problem and promised me someone would be in contact via email within 72 hours. That never happened. So I went to online chat again after 5 days and asked what was happening only to be told "we are working on it". I then asked to not worry about trying to fix the issue and just refund the amount less the 2 months it worked ok only to be told "We will not do that" They told me they would talk to management and email be. Never happened after another 3 days. So I went again back online to ask whats happening only to be told "We have a technical issue" When I asked about the refund the reply was "Sorry about that" These guys are nothing other than scammers.

I seriously have doubts about this site. I joined up, used my credit card to make a payment, the money was taken from my account within 5 minutes, then got blocked saying i needed to verify something which I did. They then told me they had reversed my payment and I needed to make a new payment to them. I don't trust them

I joined this site first without paying just to watch. Three weeks later I decided to try a membership. I gave my credit card number and all my details to suddenly get a message "You have been banned from the site for a violation of the rules" Not possible because I had not made contact with any one at all. I checked my credit card 1 week later and they had taken my money but banned me from the site. Three months later (when the subscription had expired they took) I got and email saying "we have reviewed your ban and as a one time offer we will lift you ban and allow you back on our site" I knew what was coming but I wanted to make sure this is a scam before I left a review. I went back online (again, i had made zero contact with any members) I used my credit card again to join and yes, same thing happened, Took my money but banned me from the site. So now they will not reply to any emails and they have all my credit card information. I have seen other reviews from Men saying the same thing and that also 50% of the women on there are fake and are staff of the site. But I could not find even one woman who has been banned. 100% this site is involved in dishonesty and scamming money from people.