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Ordered and paid for an expedited custom jersey and from the very beginning, each step was a nightmare.
1. Didn't receive the jersey within their expected timeframe, despite having paid extra and missed my event deadline
2. Received the item with a significant stain and got them to agree to send another
3. Received the second item and it had a stain too and got them to agree to refund all our money, if we shipped both jerseys back
4. Sent both jerseys back via certified mail and now they aren't responding to any inquiries.
Bottom line, they took our money and delivered no product. I have filed a complaint with the BBB.
Lindsey N.'s review of CustomizationDepot earned a Very Helpful vote
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Empty.
Non-existent customer service. I ordered a pair of jerseys and got them after 6 weeks of waiting....
Doing business with an online custom company is always dangerous, especially when you get an...
