Linsey B.

Talked with an operator this evening, giving all relevant info on the size of my move. He was friendly and helpful enough during this portion of the conversation. After determining there was availability for my desired dates, he immediately tried the hard sell of 'I'll offer $X discount if you reserve right now." When I said no and that I was just starting my search and would not be making an immediate commitment he transferred me to someone else who doubled down on the hard sell. He was rude and aggressive. When I told him that his approach was not going to get me to give them my business he got angry and said 'then just hang up the phone'. So, I did.