This outfit is a total scam. After ordering two dresses (delivered two months later), one was the wrong size and one I never ordered. I never recieved the second dress I ordered. It also took week to get a response. Here is what they said:
That is totally unacceptable. I have one garment that I cannot wear because it is the wrong size and I don't have the other garment that I ordered. I have NOTHING to show for a rather large expenditure. I want a full refund. NOW.
I certainly will never order anything from you again. So what would I want with a discount?
Lisa Blout
On Aug 6,2020, at 2:37 AM, *******@fashioncosy.com wrote:
Dear customer,
Sorry for your time
Can we refund you 20% and provide 20% discount to solve the problem? Would you mind keep this item#*******-Gray-L?
It is our mistake that send you wrong item, we will feedback your advice to our supplier
Sorry for your time
Waiting for your reply
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin