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Lisa C.

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1 Review by Lisa

Mr. Cooper

  • Mr. Cooper

“Poor customer service predatory towards customers that refuse to stay with them.”
9/16/21

Their sales team tries to force you into completing a refi with them. If you choose to refi at another institution they charge crazy fees to give you a payoff quote. They are rude on the phone and refuse to remove any of the fees. They charged fees for county recording fee without even knowing what the county recording fee actually is. They are untrustworthy. Stay far far away from this lender.

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