I placed an order last month on September 25th and the site that it has been "processing" ever since. (It's now October 6th) No shipping or tracking information given. I e-mailed several days ago and got no response. The phone number does not allow you to wait to speak to someone (Says representatives are all busy)... you have to leave a message. (Unprofessional) Today I called before reporting them to BBB and the phone prompts said, "Thank you for calling. Goodbye". It seems like a scam. The business address is a residential condo in Atlanta. Several complaints with BBB. Don't sent them your money!