lisa d.

Tip for consumers:
They will not refund your money at all. Hi Lisa,
Thank you for your reply. I acknowledge that you wish to simply return your purchase from us. However, we need to review the condition of your item for quality assurance purposes. Upon thorough examination, only then will we be able to proceed with any eligible actions. Hoping for your kind understanding and cooperation.
Please be aware that we are unable to accept returns except for damaged or defective items at the moment. We can only process

Products used:
A dress that was too small from Sarah Ashely. Please stay away from this site. Thank you for reaching out to us at Sarah Ashely. I am very sorry to hear that your dress is not the right fit. Before we proceed with eligible actions, please kindly send us a photo of the item or the package you received clearly showing its front, back, and size tag first as conveniently as possible for you to do so. Once we've received the necessary photos, they will be thoroughly examined for quality assurance purposes then we'll send the necessary instructions to move forward.

Looking forward to your response. Thank you so much in advance and do have a great day ahead!

Regards,
Alea