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Antony my "chat" representative was good at his job. However, the phone number provided to me in the email was not a working number. Additionally, I had to send my phone off for a simple screen repair as they did not have anyone within 60 miles of my location (I love is a large town with one university and 2 colleges). This is absurd and unacceptable. Will be looking for a new carrie with better customer service when my contract is up in a few months.
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We hope that the Customer Service Representatives should listen carefully to your Customers so...
Hello, Lisa. We are sincerely sorry to hear about your experience. We value your feedback. We are here to assist you. -Rue