Lisa D.

Don't rent from Budget! They left me stranded on I-5 in the middle of BFE Oregon! Not ONE person we called helped us and we made SEVERAL calls! The van is STILL in Portland as I had to PAY for a tow from Eugene to Portland! The van is STILL sitting in Portland after many calls to Budget for them to pick it up! We have it until tomorrow but not ONE person from Budget has called back about it. I hope it's towed and impounded because Budget deserves the karma they sowed!

May offers are sent to customers yet few qualify for them. I enjoy their skirts and if you get a bad skirt, they are really good about sending a replacement no charge. However, this does not change the fact that their marketing department is consistently sending offers that I never qualify for and every time I contact DGY about this issue, I'm told it's a mistake and thanks for understanding. I don't understand, so please stop saying this. I can overlook a mistake or two but this is a consistent problem at DGY. So much so that I finally threw in the towel on this company due to the marketing nightmare. I appreciate the BOGO's and other great offers but I can't overlook the constant mistakes. I have bought my last DGY skirt. I won't even buy from a 3rd party anymore and deleted all my third party sellers. DGY was willing to lose me as a customer over $15. So I went on Etsy and spent $50 on two fabulous off brand skirts. That's $50 DGY will never see from me again. And that was just today! I have 35 DGY skirts and will never buy another.

UPDATE:

What you fail to mention is that several customers were given the additional 15% off, on top of the BOGO, and you honored the discount since it was your error. I have that in an email! You tell me no while saying others can have it because they happened to order before the error was fixed. BE CONSISTENT! If you are going to tell the story, tell the WHOLE story, not just the part that makes me look petty. And I don't believe you are sorry you lost me as a customer because on my last order, I had blood all over one skirt and huge holes in another. Neither can be hidden by wrapping. The blood is unsanitary, especially in a COVID world. NO ONE ever responded and so I'm out 2 skirts from my last order of 5. The only response I got was to ask how my customer service experience was and I gave you a 1 and told you no one has helped me. I would have given a zero but it's not an option. Still haven't heard back. So if you really care about losing me, respond to me email or replace the 2 skirts I can't wear but paid for.