I purchased the mens satin burgundy tuxedo vest with optional tie. When it arrived (quicker than I expected too), I was so pleased to see it was by far of high quality than any of the other vests I had ordered and it was true in color. Finding the right burgundy for the occasion (prom) has been a nightmare but this vest was perfect. Then I realized I had ordered the wrong size! I immediately got back on the site and ordered the correct size but I only had 3 days to get it so although I purchased expedited shipping, I opened a chat to make sure I'd get it in time. Someone identified as "Matt A." helped me. Matt was FANTASTIC! He offered to check the east coast store so I'd save on shipping, he helped me verify the correct size and on top of this, he gave me a discount on the shipping! This place seems to care very much about its customers and works hard to help you. I will definitely shop here again and I highly recommend it to anyone in need of their products.